1. Who We Are
TEALISH operates the website shoptealish.com. When we refer to "we," "us," or "our" in this Privacy Policy, we mean TEALISH. When we refer to "you," we mean any visitor to or customer of the Site.
If you have any questions about this Privacy Policy or how we handle your data, contact us at [email protected].
2. What Data We Collect
Order Information
Name, shipping address, email address, phone number, and order details when you place a purchase.
Payment Data
Payment details processed securely by our payment partners. We do not store full card numbers on our servers.
Account Data
Email address and preferences if you create an account or sign up for the Teallist newsletter.
Usage Data
Pages visited, time spent on Site, browser type, device type, and IP address collected automatically via cookies and analytics tools.
We do not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
3. How We Use Your Data
We use the data we collect to:
Process and fulfill your orders, including communicating order status and tracking information · Send transactional emails (order confirmations, shipping notifications) · Respond to your customer service enquiries · Send marketing emails if you have opted in (you can unsubscribe at any time) · Improve the Site and our product offerings · Comply with legal obligations · Prevent fraud and abuse
We will never sell your personal data to third parties. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
4. Who We Share Your Data With
We share your data only where necessary to provide our services:
| Party | Purpose |
|---|---|
| Print-on-demand fulfillment partner | To produce and ship your order (receives name and shipping address only) |
| Payment processors (e.g. Stripe, PayPal) | To process payments securely |
| Shipping carriers (e.g. USPS, UPS, FedEx) | To deliver your order |
| Email marketing platform (e.g. Mailchimp/Klaviyo) | To send marketing emails you've opted into |
| Analytics providers (e.g. Google Analytics) | To understand Site usage in aggregate |
All third-party partners are contractually required to handle your data securely and only for the purposes we specify.
5. Cookies
We use cookies and similar tracking technologies to operate the Site, remember your preferences, and understand how visitors use the Site. Cookies are small text files stored on your device.
The types of cookies we use include: essential cookies (required for the Site to function), analytics cookies (to understand Site usage), and marketing cookies (to serve relevant ads, if applicable). You can control cookie preferences through your browser settings, though disabling some cookies may affect Site functionality.
6. How Long We Keep Your Data
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order data is typically retained for 7 years for tax and accounting purposes. If you unsubscribe from our marketing emails, we will remove you from our mailing list promptly but may retain your email address on a suppression list to ensure we do not contact you again.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access
Request a copy of the personal data we hold about you.
Correction
Request that we correct any inaccurate or incomplete data.
Deletion
Request that we delete your personal data, subject to legal retention requirements.
Opt-Out
Unsubscribe from marketing communications at any time using the link in any email we send.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our Site uses SSL/TLS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Site may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
Questions about your privacy?
We take this seriously — reach out and we'll respond within 30 days.